Opening hours: Mon – Fri: 8:30am – 7:00pm | Saturday: 9:00am -4:30PM | Inside Post Office, 187 Uxbridge Rd, London W13 9AJ

Console & MacBook repair specialists.

Customer service – 020 8358 6752

★ Serving Richmond TW9 since 2018

PS5 HDMI Repair in Richmond. Same Day, Walk In, £80

Power but no picture on your PS5? Our West Ealing workshop is around 25 minutes from Richmond via the A205 / A406 or by District line and bus, and most HDMI jobs are finished the same day for £80.

Same day service 3 month warranty Genuine HDMI 2.1 ports 336+ Google reviews

The Repair, At A Glance

ServicePS5 HDMI Port Replacement
CompatiblePS5 · PS5 Slim · PS5 Pro
Turnaround2 to 3 hours
Warranty3 months
BookingWalk-in welcome
£80Includes diagnostic, part & labour

Getting to us from Richmond

TommyTech is north of the river from Richmond on the Uxbridge Road. Whether you’re in Richmond Town, Kew, Petersham or East Sheen, you’re well-connected to West Ealing by car, train and bus.

🚗 By car or bus

  • From Richmond Town~22 min via A316/A406
  • From Kew~18 min via A205
  • From East Sheen~25 min via A205
  • Bus 65 + changeOr H37 + 207
  • ParkingSide streets & pay-and-display

🚆 By tube & rail

  • Richmond (District/Overground)→ Ealing Broadway, ~25 min
  • Kew Gardens (District)→ Ealing Broadway, 5 stops
  • North Sheen (SWR)→ Richmond → Ealing
  • Walk from West Ealing station5 minutes
We regularly fix PS5s from TW9, TW10, TW2 and the wider Richmond catchment.

Richmond PS5 owners, sound familiar?

These are the faults we see most often from Richmond customers. Nearly all are HDMI-port related and fixable the same day.

Power on, no display

Console boots, fan spins, white light, but your TV stays on “No Signal”. Classic HDMI port or retimer fault.

📺

Flickering or green screen

Picture cuts in and out, snow, lines, or only works at certain cable angles. Solder joints have failed.

📐

Bent or pushed-in pins

HDMI cable yanked while plugged in. Common after moving the console between rooms.

🔌

Loose-feeling port

Cable wobbles, only stays in one position, falls out under its own weight. Port is detaching from the board.

White Light of Death

Solid white power LED but no boot output. Frequently the HDMI IC / retimer chip rather than the port itself.

💥

Dropped or knocked

Drop damage often cracks the HDMI port’s solder pads. We re-pad and fit a brand new 2.1 port.

How a same-day repair works

Walk in. No appointment. If you drop off in the morning, you’re collecting that afternoon.

Drop off

Pop in to 187 Uxbridge Rd with just the console. No cables or accessories needed.

Free diagnostic

We bench test to confirm whether it’s the port, the retimer, or something else. No charge if you don’t proceed.

Repair

Hot air rework station, brand new genuine HDMI 2.1 port, full retest under load.

Collect

Usually 2 to 3 hours later. £80, 3 month written warranty, ready to game.

A bit more about Richmond

Richmond’s our furthest regular catchment, and most customers from TW9 and TW10 use a mix of options depending on the day. The drive via the A316 and A406 takes around twenty to twenty five minutes. Richmond station’s a useful starting point too: the Overground runs to Acton Central, and from there it’s a short bus or fifteen minute walk to us. A lot of our Richmond customers post the console in using our mail-in service, which works out cheaper than two trips up and back, particularly for anyone living over towards Petersham or East Sheen. We log the console in on arrival, run the diagnostic the same day, and post it back tracked once it’s tested.

How does the mail-in service work from Richmond?

Pack the console in its original box if you have it, or wrap it well in bubble wrap inside a sturdy carton. Send it tracked to 187 Uxbridge Road, W13 9AJ. We test on arrival, contact you with the diagnosis, and once you approve we complete the work the same day and post it back. Typical end to end turnaround is two to three working days.

2018
Trading since
336+
★★★★★ Google reviews
2 to 3h
Average turnaround
3mo
Written warranty

Richmond FAQ

Common questions from TW9 customers before they bring their console in.

I’m in Richmond, is the trip to Ealing worth it?
Richmond has plenty of phone repair shops but very few do board level HDMI work in-house. Most send it away or refer you to Sony (4 to 6 weeks, around £200+). We do the soldering on-site, same day, for £80. If you prefer, we also offer collection and mail-in.
Do you offer collection from Richmond?
Richmond is just outside our free 4 mile zone, but we do offer collection for a small fee, or you can post the console to us. Call 020 8358 6752 for instructions.
My PS5 powers on but there’s no picture, is it definitely the HDMI port?
Probably, but not always. The same symptoms can come from a failed HDMI retimer/ESD chip, a damaged solder pad, or rarely the APU. That’s why we diagnose first. You’ll get an honest answer either way.
Do I need to bring my power lead, controller, or HDMI cable?
Just the console. We have everything in the workshop to fully test it. Keeping accessories at home also means there’s less to lose track of.
Is the £80 price all-in?
Yes. Diagnostic, the genuine HDMI 2.1 port, labour and 3 month warranty are all included. If we find a separate fault (rare), we’ll quote you separately before doing anything.
What if my PS5 needs more than just the HDMI port?
We do full PS5 repair: overheating/cleaning, no power/BLOD, disc drive, fan, controller drift. If it’s economical to fix, we’ll quote you. If not, we’ll tell you straight.

Nearby areas we also cover

If you’ve landed here but you’re actually closer to one of our other catchment areas, you may find one of these more convenient. We run the same same-day service, £80 fixed price and 3 month warranty across the lot. Within driving distance of Richmond, customers often also use PS5 HDMI repair in Chiswick, PS5 repair in Brentford, or Hounslow (TW3).

Looking for the main workshop? Visit our West Ealing main page, where the team has been fixing PS5 HDMI ports since 2018.

Richmond PS5 not turning on? Let’s get you back in the game.

Walk in any weekday or call ahead. Most HDMI jobs finished in 2 to 3 hours.

Need help?

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TommyTech West Ealing
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