Not near West Ealing? No problem. Post your laptop, MacBook, iPhone or games console to our London workshop with Royal Mail Tracked 24, we’ll diagnose it, usually the same day it arrives, and call you with a fixed quote and return date before any work starts. Once repaired, it’s tested and posted back to you by Royal Mail Tracked 24. England, Scotland, Wales, wherever you are.
How it works
Simple, tracked, and you approve everything before we touch a screwdriver.
Complete the short form below and email it to us, so we know your parcel is coming and can look out for it. Then print a copy for the box.
Box the device with plenty of padding and pop the printed booking slip inside. Send it with Royal Mail Tracked 24 to the address below.
Usually the same day your device arrives, depending on the device and fault, we test it and find the real cause.
We contact you with the fault, a fixed price and the timeframe for repair and return, postage included. No approval, no work.
Fully tested, then returned to you by Royal Mail Tracked 24 with tracking, covered by our 3-month warranty.
Booking form
Submit the form so we’re expecting your parcel, you’ll get a confirmation copy by email. Then print the slip (or save it as PDF) and put a copy inside the box, that’s how we match the device to you the moment it arrives.
What you can send
If it fits in a parcel, we can almost certainly fix it. Not sure? Message us a photo and the model.
HP, Dell, Lenovo, Asus, Acer, Samsung, MSI and more. Screens, batteries, keyboards, liquid damage, upgrades. See laptop repair. Include the charger if you can.
Every MacBook Pro and Air, Intel and Apple Silicon. Screens, batteries, board-level and liquid damage. See MacBook repair.
Screens, batteries, charging ports, cameras, water damage, iPhone X through 17 Pro Max and other brands. See iPhone repair.
PS5 HDMI ports, no power, disc drives, overheating, Xbox, Nintendo, and controller stick drift. See PS5 HDMI repair.
Dead laptops, failed hard drives and SSDs, broken phones with photos trapped inside. See data recovery.
Cracked screens, batteries, charging faults on iPads and Android tablets, well suited to postal repair thanks to their size.
Packing guide
Use a box a little bigger than the device and fill every gap with bubble wrap or scrunched paper so nothing moves when shaken. For laptops, the original box or a laptop sleeve inside a box is ideal.
Your name, phone number, email, return address, and a short description of the fault (“won’t turn on”, “cracked screen”). This is how we match the parcel to your enquiry.
For phones and MacBooks, turn off Find My / Activation Lock if the device allows it, and include the passcode if you’re comfortable, it lets us fully test the repair. If not, we’ll test what we can and explain any limits.
We recommend Royal Mail Tracked 24: next-day aim, full tracking and compensation cover included. For high-value devices, consider Royal Mail Special Delivery Guaranteed for extra cover.
Everything you need to know before you post.
Every service below is available by post, same workshop, same fixed-quote process, same 3-month warranty.
Message us the model and fault, post it Tracked 24, and we’ll take it from there. Fixed quote before any work, 3-month warranty, returned tracked to your door.