Do you want us to diagnostics your device? Just give us a call and book appointment 020 8358 6752

Give us a call

020 8358 6752

020 8358 6752


Mon – Fri: 8:30am – 7:00pm

Saturday: 9:00am – 2:00pm

Do you want us to diagnostics your device express? Just select a repair and then select “Request express diagnostics”

macOS problem

How to resolve mac device macOS software problem

Upgrading system to macOS Big sur might come across with multiply problems for example MacBook sound not working, brightness problem, camera not working. One of soulution is to wait for another update or bring macbook to previous macOS version.

Sometimes mac software getting crazy and changing main settings. Best check all levels and sound effects
you can check that in Apple logo > System preferences > Sound > Output/Sound effects
If all above looks right next step is:
MacBook sound not working, brightness problem, camera not working


Resetting PRAM should deload memory and fix all software issues.
Turn off your mac device and wait for black screen, after few seconds hold down Command, option, P and R keys on your keyboard and release them when Apple logo shown up or head startup chime.
Here you can see how to reset pram or smc on your mac device

Still struggling? Book technican

Most of Apple devices struggling with software problems, best way will be to visit professional IT service, in Tommytech we can resolve apple software and windows issue in same day! We do not require any appointments, give us a call or simply visit our store.
Also did you know that we can help you remotely using anyDesk? Request online session only from £55 per hour.

Need help?

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We offer express diagnostics

Warranty for any repairs!

TommyTech West Ealing
Best Repair Services in London
MacBook, iPhone, Laptop, iMac, Console