Opening hours: Mon – Fri: 8:30am – 7:00pm | Saturday: 9:00am -4:30PM | Inside Post Office, 187 Uxbridge Rd, London W13 9AJ

Console & MacBook repair specialists.

Customer service – 020 8358 6752

★ If it’s fixable, we’ll find it

MacBook Not Working? Diagnostics & Repair for Any Fault, London

Cracked screen, dead battery, spilled coffee, no power, black display, weird noises, or it just “isn’t right” and you can’t say why? You don’t need to know what’s wrong, that’s our job. Bring any MacBook (all Apple models, Pro, Air and older) to our West Ealing workshop and we’ll diagnose the fault from 3 hours and quote you before any work starts.

From 3h diagnosticFixed quote before repairAll models Pro, Air, older440+ Google reviews

MacBook Diagnostic & Repair, At A Glance

CoversHardware and software faults, any symptom
ModelsEvery MacBook 2010 to 2026: Pro, Air, Retina, Touch Bar, Intel, M1/M2/M3/M4
Diagnostic timeFrom 3 hours, then a call with a fixed quote
Diagnostic fee£30, waived if you proceed with repair
TurnaroundSame day for most repairs
Warranty3 months on parts and labour
£30Diagnostic fee, waived if you proceed with the repair. You always approve a fixed quote before any work begins.

Symptoms

MacBook faults we see every week

Describe the symptom, we’ll find the cause.

🖥️

Cracked or damaged screen

Retina display cracked, dead pixels, backlight failure, flexgate lines. Fixed with genuine-quality panels, see our MacBook screen repair.

🔋

Battery draining or swelling

Down to a couple of hours, swollen and pushing up the trackpad, or shutting down at 50%. See MacBook battery replacement.

💧

Liquid spill

Coffee, wine, water, doesn’t matter. Fast action gives the best outcome. Board-level cleaning and component-level repair here. See MacBook water damage repair.

Won’t turn on

Chime but no display, no chime, fan spins but nothing, or just dead. Power management, board-level, or logic board faults, all diagnosed here.

🔥

Overheating & loud fans

Fans running full-tilt at idle, chassis hot enough to burn a lap, throttling badly. Dust and dried thermal paste, cleaned properly not just blown out.

⌨️

Keyboard or trackpad faults

Sticky keys, dead keys, repeating keys (butterfly keyboard classics), trackpad clicking wrong or not at all. Top-case or standalone repair depending on the model.

🐌

Painfully slow, beach balls

Spinning wheel on every click, minutes to boot, apps hanging. Could be storage failing, RAM, macOS corruption, or a dying battery throttling the CPU.

“It’s just weird”

Intermittent shutdowns, ghost inputs, USB ports not recognising, kernel panics. Describe the symptom; we’ll trace it back to the cause.

How it works

Any Apple model, any age, any symptom

Same process every time. No jargon, no surprise charges.

Drop off

Walk in to 187 Uxbridge Rd with the MacBook and charger if you still have it. Any model, any age.

Diagnostic (from 3 hours)

Hardware and software tested to find the real cause, not just the symptom. Battery, storage, RAM, board, screen, macOS integrity.

Fixed quote

We call you with the fault and a fixed price. Nothing happens without your approval. If you proceed, the £30 diagnostic is waived.

Repair & collect

Most repairs completed same day, with a 3-month warranty on parts and labour.

2018
Trading since
From 3h
Diagnostic time
Same day
Most repairs
440+
★★★★★ Google reviews

MacBook Diagnostic FAQ

The questions we get every day.

How much does MacBook diagnostic cost?
It’s £30, and if you proceed with the repair we waive it (so in practice the diagnostic is free for proceeding customers). Either way, you always get a fixed repair quote before any work starts, so there are no surprises.
I don’t know what’s wrong, can I still bring it in?
Absolutely, that’s the whole point of this service. Describe what it’s doing (or not doing) and we’ll take it from there. “Won’t turn on”, “screen goes weird after 5 minutes”, “keeps shutting down” are all we need to get started.
Which MacBooks do you repair?
Every MacBook from 2010 to 2026: MacBook Pro 13/14/15/16 (Intel and all Apple Silicon M1/M2/M3/M4), MacBook Air 11/13/15 (Intel and Apple Silicon), Retina, Touch Bar, and older aluminium and unibody models. For iMacs and Mac minis, see our iMac repair service.
Is my MacBook worth repairing?
We’ll tell you honestly. If the repair costs more than the MacBook is worth on today’s used market, we’ll say so and suggest alternatives, including migrating your data onto a new machine.
What about board-level repair?
We do component-level and board-level work in-house rather than just swapping logic boards (which Apple’s own service does at a much higher price). Common wins: liquid-damage cleanup, backlight fuse replacement, power delivery repair, USB-C port replacement.
My MacBook won’t turn on at all, is there hope?
Yes. “Dead” MacBooks are one of our specialities. Sometimes it’s a fuse, sometimes a charging IC, sometimes a display cable, and sometimes it just needs a proper SMC reset done at the board level. Bring it in, we’ll take a look.
Do you use genuine Apple parts?
For screens we use high-quality OEM-grade panels as standard, with genuine Apple available on request at extra cost. For batteries we use genuine Apple where available, otherwise high-quality replacements. For everything else (SSDs, keyboards, trackpads, ports) we use OEM-spec parts.

Something’s wrong and you don’t know what? Bring it in.

Diagnosed from 3 hours, fixed quote before any work, most repairs same day.

Need help?

We are here

Opening hours

+444 reviews ⭐⭐⭐⭐⭐ Google

We offer express diagnostics

Warranty for any repairs!

TommyTech West Ealing
Best Repair Services in London
MacBook, iPhone, Laptop, iMac, Console

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