Opening hours: Mon – Fri: 8:30am – 7:00pm | Saturday: 9:00am -4:30PM | Inside Post Office, 187 Uxbridge Rd, London W13 9AJ

Console & MacBook repair specialists.

Customer service – 020 8358 6752

Laptop Diagnostics London | £30, Any Fault Found & Fixed
★ If it’s fixable, we’ll find it

Laptop Not Working? Diagnostics & Repair for Any Fault, London

Weird noises, random shutdowns, no display, strange smells, lines on the screen, or it just “isn’t right” and you can’t say why? You don’t need to know what’s wrong, that’s our job. Bring any make of laptop to our West Ealing workshop and we’ll diagnose the fault in 1 to 2 hours and quote you before any work starts.

1 to 2h diagnosticsFixed quote before repairAll brands HP, Dell, Lenovo, Asus & more440+ Google reviews

Diagnostics & Repair, At A Glance

CoversHardware + software faults, any symptom
BrandsHP · Dell · Lenovo · Asus · Acer · MSI · Surface · all others
Diagnostic time1 to 2 hours, then a call with a fixed quote
Diagnostic fee£30, waived in some cases (confirmed before we start)
TurnaroundSame day for most repairs
Warranty3 months on repairs
£30Diagnostic fee, waived in some cases. You always approve a fixed quote before any repair.

Symptoms

Faults we see every week

Describe the symptom, we’ll find the cause.

🔥

Overheating & loud fans

Fan screaming, laptop hot enough to cook on, shutting down under load. Usually dust and dried thermal paste, see our laptop cleaning service.

🖥️

No display / lines on screen

Powers on but screen stays black, flickers, or shows lines. Could be screen, cable, or graphics chip, we test which before quoting.

🔌

Not charging / dead battery

Charger plugged in, nothing happens. Charging port, battery, or board-level power fault, all repairable here.

💥

Random shutdowns & restarts

Turns off mid-use with no warning. Overheating, power delivery or board faults; diagnostics pins it down.

🔊

Strange noises

Clicking (back up your data NOW, possible drive failure), grinding fans, buzzing speakers.

🔗

Ports not working

USB, HDMI, headphone jack or card reader dead or loose. Port-level and board-level repair on site.

🌀

Hinges & casing damage

Cracked hinge mounts, screen flopping, casing separating. Rebuilt properly, not glued shut.

“It’s just weird”

Intermittent faults, ghost inputs, Wi-Fi dropping, anything you can’t name. Describe the symptom; we’ll find the cause.

How it works

Any brand, any age, any symptom, same process every time.

Drop off

Walk in to 187 Uxbridge Rd with the laptop and charger. Any brand, any age.

Diagnostics (1 to 2 hours)

Hardware and software tested to find the real cause, not just the symptom.

Fixed quote

We call you with the fault and a fixed price. Nothing is done without your approval.

Repair & collect

Most repairs completed same day, with a 3 month warranty.

2018
Trading since
1 to 2h
Diagnostic time
Same day
Most repairs
440+
★★★★★ Google reviews

Diagnostics FAQ

How much does laptop diagnostics cost?
Diagnostics is £30, and in some cases we waive it. We’ll tell you exactly where you stand before we begin. Either way, you always get a fixed repair quote before any work starts, so there are no surprises.
I don’t know what’s wrong, can I still bring it in?
Absolutely, that’s the whole point of this service. Just describe what it’s doing (or not doing) and we’ll take it from there.
What brands do you repair?
All of them, HP, Dell, Lenovo, ThinkPad, Asus, Acer, MSI, Samsung, Microsoft Surface, Huawei and more. For Apple machines, see our dedicated MacBook repair service.
Is my laptop worth repairing?
We’ll tell you honestly. If a repair costs more than the laptop is worth, we’ll say so and suggest alternatives, including recovering your data onto a new machine.
My laptop makes a clicking noise, is that serious?
Potentially, yes. Clicking from the drive area can mean a failing hard drive. Power it off and bring it in, if the drive is dying we can often recover your data before it’s too late.
Do you fix laptops that won’t turn on at all?
Yes, dead laptops are one of our specialities, including board-level repair. See laptop switching-on problems.

Know what’s wrong already?

Jump straight to the specific repair, same workshop, same 3 month warranty.

Looking for the full menu? Visit the laptop repair & servicing hub, every fault we fix, in one place.

Something’s wrong and you don’t know what? Bring it in.

Diagnosed in 1 to 2 hours, fixed quote before any work, most repairs same day.

Need help?

We are here

Opening hours

+444 reviews ⭐⭐⭐⭐⭐ Google

We offer express diagnostics

Warranty for any repairs!

TommyTech West Ealing
Best Repair Services in London
MacBook, iPhone, Laptop, iMac, Console

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