Opening hours: Mon – Fri: 8:30am – 7:00pm | Saturday: 9:00am -4:30PM | Inside Post Office, 187 Uxbridge Rd, London W13 9AJ

Console & MacBook repair specialists.

Customer service – 020 8358 6752

Small Business IT Support London | Free Audit | TommyTech
★ Trusted by teams at the BBC, University of West London & local schools

IT Support for Small Businesses in London. Free Audit, No Lock-In

Slow computers, patchy Wi-Fi, no proper backups, and nobody to call when the printer dies at 9am? We’re the outsourced IT department for London small businesses, schools and offices with 1 to 51 users, starting with a free, no-obligation IT health check.

Free initial IT auditRemote & on-site supportWindows & Mac expertise440+ Google reviews

Managed IT Support, At A Glance

Who it’s forSmall businesses (1 to 51 users) · Private schools · Offices · Shops
CoverageRemote support UK-wide · On-site across London
First stepFree security, backup, hardware & network audit
ContractsMonthly contract or ad-hoc support, your choice
BaseWest Ealing workshop, hardware repaired in-house
FREEInitial IT health check, a written, plain-English report with no obligation to buy anything.

Step one

Your free IT health check covers

Five checks, one plain-English report: what’s urgent, what can wait, and what it would cost to fix.

🔒

Security assessment

Weak passwords, missing updates, exposed remote access and other vulnerabilities, identified and fixed.

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Backup verification

The question most businesses can’t answer: “if this machine died today, what would you lose?” We make sure the answer is “nothing.”

⚙️

Software & hardware optimisation

Updates, licensing, and machines running at their actual speed instead of half of it.

🖥️

Infrastructure health check

Every PC, Mac, laptop, server and printer evaluated, with a plain-English report.

📶

Network review

Router, switches, Wi-Fi coverage and security reviewed and optimised.

Day to day

What we handle for you

One number to call for everything below, fixed by the technicians who actually do the work.

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Hardware repairs

Desktops, laptops and Macs fixed in our own workshop, usually same-day. No “sending it away for 2 weeks.”

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Remote & on-site support

Most issues fixed remotely within the hour; on-site visits when hands are needed.

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Windows & Mac support

Mixed environments are our normal, not a problem.

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Microsoft 365 management

Setup, migration, user management, email issues, Teams and SharePoint.

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Small business network setup

Routers, switches, secure Wi-Fi, VPN for remote workers.

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Virus, ransomware & malware removal

Infection cleanup and protection that actually gets maintained.

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Data recovery, migration & backup

Daily backups configured properly, plus in-house data recovery if the worst happens.

🖨️

Printer setup & troubleshooting

Yes, really. We’ll make the printer behave.

Who we work for

Schools, offices and small teams across London

🏫

Private schools

Monthly hardware maintenance, collection & drop-off of devices, and scheduled on-site visits that fit around the school day.

🏢

Small businesses (1 to 51 users)

Computer maintenance and setup, small network configuration, server setup, and a real human on the phone when something breaks.

🏠

Remote-first teams

Fast remote support: troubleshooting, system configuration and security maintenance without waiting for a visit.

Proud to work with

BBCUniversity of West LondonJD BuildPho Restaurant
2018
Supporting London businesses since
1 to 51
Users per client supported
Same day
Hardware repair turnaround
440+
★★★★★ Google reviews

Small Business IT Support FAQ

How much does small business IT support cost in London?
It depends on user count and whether you want an ongoing monthly contract or ad-hoc support as and when you need it. That’s exactly what the free audit is for. We assess your setup and quote a fixed price with no surprises.
What makes you different from big MSPs?
Two things. First, we repair hardware ourselves in our West Ealing workshop, so a dead laptop is usually back the same day, not couriered to a third party for a fortnight. Second, you talk to the technicians who actually fix things, not a ticket queue.
Do we have to sign a long contract?
No, we work on either a monthly contract or an ad-hoc basis, whichever suits your business. Start with the free health check, fix the urgent issues, and then decide which makes sense for you.
Can you support both Windows PCs and Macs?
Yes, we’re specialists in both, which is rarer than it should be. Mixed offices with Windows desktops and MacBooks are completely standard for us.
Which areas do you cover?
Remote support works UK-wide. On-site visits cover the whole of London. We’re based in West Ealing, so Ealing, Acton, Hanwell, Southall, Greenford and Chiswick are the quickest for us to reach.
What does the free audit actually involve?
A technician reviews your security, backups, hardware health, software and network, on-site or remotely, and you get a written summary of what’s urgent, what can wait, and what it would cost to fix. There’s no obligation to buy anything.

Individual device broken right now?

Skip the contract and just get it fixed, same workshop, same technicians.

Prefer us to come to you? We also run home & office visits across London for setup and troubleshooting on site.

Find out what state your IT is really in, free.

Book your free health check and get a plain-English report on your security, backups and hardware.

Need help?

We are here

Opening hours

+444 reviews ⭐⭐⭐⭐⭐ Google

We offer express diagnostics

Warranty for any repairs!

TommyTech West Ealing
Best Repair Services in London
MacBook, iPhone, Laptop, iMac, Console

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