Data Recovery in London. 97.2% Success Rate, £30 Diagnostic

Diagnosis is a fixed £30 and includes a full assessment and recovery plan. The recovery itself is quoted after diagnosis because it depends on the fault: a software-level recovery costs far less than a mechanical hard drive repair. You approve the price before we do anything.

No, power it off now. Clicking usually means the read/write heads are failing, and every additional power-on risks scoring the platters, which can make data permanently unrecoverable. Bring it in as-is.

Usually, yes, as long as the space hasn’t been overwritten. Stop using the drive immediately and don’t install recovery software onto it, as that alone can overwrite the files you’re trying to save.

From 6 hours for straightforward jobs (deleted files, healthy drives) up to 72 hours for complex mechanical or board-level faults. We tell you the realistic timescale when we diagnose, and we’ll call the moment your data is ready.

Yes. If the phone is smashed, dead or water damaged, we can usually extract photos, contacts, messages and WhatsApp data from both iPhone and Android handsets, even when the phone itself is beyond economical repair. The same £30 diagnostic applies.

Yes. SSDs, NVMe drives, and Mac/MacBook storage (including machines that won’t turn on) are all handled in-house. Modern MacBooks with soldered storage are more involved but often still recoverable.

Yes. Your data is handled only by our technicians, never shared, and recovered files are returned directly to you on your chosen media.

Yes, we take mail-in recoveries from across the UK. Package the drive in bubble wrap inside a rigid box, include your name and phone number, and send it to TommyTech, Inside Post Office, 187 Uxbridge Rd, London W13 9AJ. Call us first and we’ll log your case. Prefer not to post it? Local collection and drop-off is also available, free within 4 miles of the store. Call 020 8358 6752 to arrange.

With a 97.2% success rate it’s rare. The £30 diagnostic fee applies regardless of the outcome, it covers the full lab assessment and recovery plan, but no recovery work is ever attempted or charged without you approving the quote first, and we’ll give you an honest view of the chances before you decide.